Aspect-level sentiment
Separate taxonomies for hotels and restaurants. A mixed review is not flattened into one sentiment; each topic is scored on its own.
For hotels, restaurants and local businesses
Paste a Google Maps link. We collect the publicly visible reviews, break sentiment down by topic, and back every finding with the quote it came from — without hiding how many reviews, or which dates, it is based on.
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The Maps link is resolved safely on the server and the business is verified.
Public reviews are collected at a controlled rate, de-duplicated, with progress checkpointed.
Aspect sentiment, trends, evidence quotes and action opportunities arrive with their sample sizes.
If collection did not finish, the dashboard says so: the total the source reports, the number actually collected, the date range and the coverage status are on every screen. When a source blocks access the job stops; no protection is ever bypassed.
Open an insight and you see the reviews that produced it, with links back to the source. If an evidence quote does not appear verbatim in the original review, the result is not published.
Separate taxonomies for hotels and restaurants. A mixed review is not flattened into one sentiment; each topic is scored on its own.
Every insight carries its review count, share, period-on-period change, confidence score and expandable evidence quotes.
Language detection and analysis in both. The interface runs in both too.
Turn a finding into an operations, content or reply task, then compare the trend in the following period.
See several locations side by side on the same measures. A branch below the sample threshold is left out.
Reply drafts are prepared and none are published without approval. Critical allegations go to an administrator.
A free account is all it takes to start; no ownership verification is required. If you are an authorised manager, a Google Business Profile connection can be added later for continuous sync.